Refund Policy
We want you to be satisfied with your purchase. If you are not satisfied with your subscription or purchase, please review our refund policy below.
Refunds for Stripe Payments
- All payments are securely processed via Stripe.
- If you believe you have been charged in error or wish to request a refund, please contact us at support@colleague.ninja within 14 days of your purchase.
- Refunds are typically processed within 5-10 business days after approval.
- Refunds may be subject to Stripe’s processing times and policies.
- We reserve the right to refuse refunds in cases of abuse or violation of our terms of service.
Contact
For any questions about refunds or payments, please contact our support team at support@colleague.ninja.